Tag: customer service

Dear Customer, You are Not Always Right!

Some thoughts about working in retail…

Wizz – I think we should break up!

Because I work with sales and customer service, and have done so for many years now, I rarely like to voice out frustration over bad customer service. I know that people have can have bad days, that sometimes systems crash and every once in a while you could just get really unlucky and meet that one of many who just…

Don’t bite our heads off, please…

Over the years I’ve worked in quite a few different places within retail. Most days I love being around people. They give me so much food for thought. Even though I’ve had the pleasure to work with electronics (I love me some gadgets) and books (well you know how I feel about those), I have to say that working with…

Dear British Airways

Our relationship started a short while back and I had to say that when we first met, Friday a week ago, I was very pleasantly surprised. You made everything so easy and comfortable for me, and when it was time for food, you were thoughtful about my preferences. I was met with smiles and good fun, and I thought to…

You are not the most important person in the world!

I strongly believe that everyone is unique in their own way and can never be replaced. You are important to the ones that loves you! Now that I’ve gotten that out the way I’m going to have a late night rant about rude people. I was waiting in line at a café today when a customer came up to the…